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Whole of Government contracts> Microsoft Products and Services

Microsoft Products and Services

Premier Support Service

Timeframe 31 December 2009

Arrangements
Service providers

Microsoft Pty Ltd
Mandatory Queensland Government Budget-funded Departments and Agencies (Word, 36.5kb) are required to use these arrangements
Optional

Arrangements are also open to other Queensland Government (non-budget-funded) agencies, with the permission of the Contract Authority (DPW)

Schedule of products and services A full description is in Schedule 3 of the Microsoft GITC 5 agreement. Microsoft Premier Support, Techical Account Management support, Service Catalogue offerings like operational consultancy, workshops, technology health checks and Risk Assessments.

Licensing and Software Licence Management

Timeframe 30 June 2008 (with possible 6 month extension)

Arrangements
Service providers

Data#3 Limited
Mandatory Queensland Government Budget-funded Departments and Agencies (Word, 36.5kb) are required to use these arrangements
Optional

Arrangements for software asset management support services are open to other Queensland Government (non-budget-funded) agencies, with the permission of the Contract Authority (DPW)

Schedule of products and services Microsoft products under the OPEN Government licensing program and software licence management support services

Microsoft Certified Technical Training Agreement (MTTA)

Timeframe 31 December 2008

Arrangements
Service providers

  • Dimension Data Learning Solutions
  • IT Training Solutions
  • New Horizons
  • EXCOM Education
  • Mandatory Queensland Government Budget-funded Departments and Agencies (Word, 36.5kb) are required to use these arrangements under the Microsoft Technical Training Scheme.
    Optional

    Arrangements are also open to other Queensland Government (non-budget-funded) agencies, with the permission of the Contract Authority (DPW) enabling them to access discounted Microsoft Certified Technical Training.

    Schedule of products and services Microsoft certified technical training for professionals who develop, design, implement, support, trouble shoot and administers solutions using Microsoft technologies, such as: Microsoft Certified Professional (MCP); Microsoft Certified Systems Administrator (MCSA); Microsoft Certified Systems Engineer (MCSE); and Microsoft Certified Database Administrator (MCDBA).  These certifications may be changed from time to time.

    Last updated 10 January 2008