Help

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Get help using the following aspects of the Queensland Government Chief Information Office (QGCIO) website:

 

Accessibility

For help using accessibility features, including access keys please see our Accessibility page.

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Browser support

The QGCIO strives to make its web resources compatible with a range of browsers, devices and platforms. This is achieved by developing web resources according to international web standards and best practice, and regular testing across a range of different browsers.

The content on the page you came from is accessible to all browsers and internet devices, but may not display well in browsers which do not comply with these standards. If you are experiencing problems with any of our pages, please let us know.

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Navigation

This website contains various types of navigation which you can use to move through the site.

Utility navigation

The first level of navigation for all pages on this site is the utility navigation at the top of each page.

From here you can link to:

  • Home - the QGCIO home page

  • Contact us - contact information for the QGCIO

  • Help - tips on using this website (you are here)

  • Sitemap - an index of the pages within our site

  • Search - enter keywords in the box to search for information on this website.

Primary navigation

The next level of navigation is the primary navigation, which is directly under the horizontal image banner on each page.

Each section contains related information. To view the contents of a section, select the item from the navigation.

Secondary navigation

If a lot of information is contained within a section of the site, secondary navigation will be introduced. This secondary navigation will be specific to each section on the site, and will be found in the left-hand column of a page. 

Open and close the menus by selecting the [+] or [-] symbol to the left of each menu item where available.

Breadcrumbs

Breadcrumbs offer further help with navigation. They show the shortest path from our homepage to the page you are currently at. Breadcrumbs allow you to link to any page along that path. The page you are on, however, will not be linked.

Footer

From the footer you can link to our legal notices (copyright, disclaimer, privacy, right to information) and information on the accessibility features used on this site. A link is also provided to the Queensland Government website, the main government site that provides access to Queensland Government information and services online.

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Search

The site search facility can be found in the top right hand corner of all web pages on this site.

To perform a search, enter one or more words in the search box and click the search button (or press the Enter key on your keyboard).

As the search tool is not case-sensitive, there is no need to use capital letters. Using words such as a, an, the, or, and of will not improve the results of the search.

Any documents containing all of your words will be displayed first, followed by documents that contain some of your words.

Each result will include:

  • a number indicating its position in the ranking

  • the document title shown as a link that can be selected

  • a short summary of the document

  • the web address of the information displayed as a link that can be selected

  • the size of the document in kilobytes.

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Viewing and downloading non-html documents

Portable Document Format

To view Portable Document Format (PDF) files, you will need to have Adobe Reader installed. This can be downloaded free-of-charge from the Adobe website.

Use the Adobe Reader to:

  • view a document by selecting the link text. The document will load into the reader.
  • save a document for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • save a document for later viewing by holding down the control key while you click your mouse on the link text. Select Save Link As or Download Link to Disk and save the file in your preferred location.

Microsoft Office files

To view, save and print Microsoft Word, Excel and PowerPoint files you will need either Microsoft Office, or the free Microsoft Office Online viewers, installed on your computer

You can download the free Microsoft Office Online viewers from the links below:

Visit the accessibility section for details about navigating this site using assistive technologies.

To view Word, Excel or PowerPoint files:

  • View a document by selecting the link text. The document will load into the reader.

To save Word, Excel or PowerPoint files:

  •  for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • Save a document for later viewing by holding down the control key while you click your mouse on the link text. Selecting Save Link As or Download Link to Disk and save the file in your preferred location.

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Contact us

Contact us if you require any further assistance with the website.

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