| Tactical |
One of the possible values of Initial Intention of an Information Asset. This middle level of the standard decision-making hierarchy describes a medium-term decision, typically with a quarterly or bi-yearly horizon as a result of tactical planning or ongoing management monitoring of the performance of operations.
(See also "Initial Intention") |
| Tangible Benefit |
The quantifiable and measurable improvement resulting from an outcome which is perceived as positive by a stakeholder and which will normally have a value expressed in monetary or quantifiable terms. |
| Task |
A piece of work requiring effort, resources and having a concrete outcome (a deliverable). A task may be of any size and is synonymous with activity. |
| Task Dependency |
A relationship in which a task or milestone relies on other tasks to be performed (completely or partially) before it can be performed. Also referred to as a logical relationship. |
| Taxonomy |
A collection of controlled vocabulary terms organized into a hierarchical structure. Taxonomies provide a means for categorizing or classifying information within a reasonably well-defined associative structure, in which each term in a taxonomy is in one or more parent/child relationships to other terms in the Taxonomy. Specifically, the children in a taxonomy are specialisations of the parent concept. Examples included: Dublin Core, AGLS and Queensland Government Enterprise Architecture Portfolio Frameworks (Business, Application, Information and Technology) |
|
TCW (Telstra Country Wide) |
See "Telstra Country Wide (TCW)." |
| Technical Account Manager (TAM) |
This role is part of the Microsoft Premier Support Service (PSS) for budget funded agencies. These are Microsoft employees who manage a number of agency Customer Support Managers (CSMs) in the delivery of the PSS. |
| Technical Condition |
A major characteristic in the Queensland Government ICT Portfolio Assessment Methodology. It measures the health of the Information Asset/Application/Technology in terms of performance, maintainability and alignment with the corporate architecture to determine whether its use should be encouraged or curtailed. The dimensions of the evaluation vary between Information Assets and Applications and Technologies.
Note: Technical Condition is not designed to assess the Fitness for Purpose of a particular Information Asset or Application or Technology as it is employed in the agency.
(See also "ICT Portfolio Assessment Methodology") |
| Technology |
The technologies required to support the application portfolio of the business, including software technologies, hardware, and network support.
This includes infrastructure software which is broad based or commodity in nature. Technologies are involved with either essential infrastructure or general productivity software and hardware (horizontal focus); an application relates to particular business processes (vertical focus). |
| Technology Assessment |
Assessing each technology in the agency ICT technology portfolio to determine in terms of its current value to the business, technical condition, cost and potential value then applying an objective process to planning the use of technologies in the agency.
(See also "ICT Portfolio Assessment Methodology") |
|
Technology Consolidation Business Case (TCBC)
(Also known as Technology Transformational Program (TTP)) |
An outcome of the Service Delivery and Performance Commission review of ICT Governance. A TCBC was prepared to identify how to realise the benefits of consolidating technology functions across government pertaining to data centres, networks and infrastructure. The TCBC identified the investment required to undertake consolidation and the potential benefits. The outcome of the TCBC is the implementation of the Technology Transformation Program (TTP) which will be undertaken as a staged rollout to minimise disruptions to government services and reduce project risk. |
| Technology Domain |
One of the categories in the Queensland Government's generic classification scheme which seeks to identify the types of Technologies used to meet organisational requirements. Domains are organised in a hierarchy of three levels with Level 1 as the broadest grouping and level 3 as the most specific.
(see also "Technology Portfolio Framework") |
| Technology Drivers |
The Technology reasons which are compelling the agency to change. These may be needs or opportunities which are respectively pushing or pulling the agency towards new ICT initiatives. For example, vendor support may be ceasing for a critical Application or Technology and a substitute will need to be identified or a new/updated Technology may offer potential for more timely delivery and lower costs. |
| Technology Portfolio |
The Technology Portfolio is made up of the Technology infrastructure elements (both hardware and software) in use in the agency. These elements include broad based or commodity products which are required to support business strategies and software applications. |
| Technology Portfolio Framework |
This framework provides a taxonomy for categorising infrastructure Technologies into domains of broad based or commodity products, primarily segmented along the lines of how Technology vendors choose to bundle and target their offerings to business and government. The goal of the Technology Portfolio Framework is to allow for a common viewpoint and understanding of the ICT Technology Domains across the Queensland Government. This in turn aids standardisation as the various stakeholders come to understand the possibilities for leveraging related domain activities in other departments. |
| Technology Profile |
The Technology Profile is a standalone document that can be read independently of any of the other planning documents and is also used as input for other activities in the ICT Planning process.
It contains the results of the technologies planning activities conducted as part of the ICT strategic planning process which are then summarised into a profile of all significant technologies in use in the organisation within the scope of the planning project (the Technology Portfolio) and the extent of their value and level of support for the core business of the organisation’s work units. It includes assessments of how well Technologies are managed and identifies initiatives to address any strategic and operational gaps which become apparent.
Such initiatives may include increased investment in some areas and reduced investment in others, taking into consideration the alignment of the current portfolio to the business and strategic direction, the risk inherent in the portfolio and the potential of the portfolio to contribute to planned future outcomes.
As the profile summarises the previous information collection and analysis into a document which can be presented back to the business for consideration, it provides a tool to gather business validation for the previous activities.
The Technology Profile is used as input into the preparation of the ICT Program of Work for the organisation. |
| Technology Profile Template |
A template provided in the ICT Planning Methodology to document the Technology Profile which offers guidance in creating the Technology Dashboard and evaluating the strategic alignment and positioning of business elements and ICT assets. |
| Technology Register |
A register of information about each of the technologies in the agency's Technology portfolio. The Register will define the usage of each Technology, including whether or not it is used in a significant agency Application; the name and version of the product; the vendor's name and support provided; and the components of its cost. |
| Technology Transformation Program (TTP) |
see "Technology Consolidation Business Case (TCBC) (also known as Technology Transformational Program (TTP))" |
|
Telco |
Jargon for Telephone or Telecommunications Company |
| Telecommunications Closet |
An enclosed space for housing telecommunications equipment, cable terminations and cross-connecting cables. |
| Telecommunications Industry Ombudsman (TIO) |
An industry funded independent dispute resolution body established in December 1993, for consumers unable to resolve complaints with their telecommunications carrier or Carriage Service Provider (CSP). |
| Telecommunications Outlet |
A fixed connecting device where the horizontal cable terminates. |
| Telstra Country Wide (TCW) |
A business unit of Telstra established to improve Telstra's business performance and the provision of telecommunications and information technology services to customers in regional, rural and remote Australia. |
| Thesaurus |
A controlled list of terms linked together by semantic, hierarchical, associative or equivalence relationships. Not merely the hierarchical specialisation structure of a taxonomy, but also the semantics of related terms in forms of synonyms and antonyms as well as language usages (such as verb, noun etc). Examples included, Keyword AAA: A thesaurus of common administrative terms, QKey, Thesaurus of Geographic Names (TGN) and Australian Governments' Interactive Functions Thesaurus. |
| Third Party |
An individual or an organization outside of the individual agency that provides labour or services. |
|
TIO (Telecommunications Industry Ombudsman) |
See "Telecommunications Industry Ombudsman (TIO)." |
| Tolerance |
The permissible deviation above and below a plan's estimate of time and cost (or other defined dimensions) without escalating the deviation to the next level of management. Separate tolerance figures should be given for time and cost. |
| Top-down Estimating |
Approximating the size (duration, effort and cost) and risk of a project by looking at the project as a whole and comparing it to previously performed similar projects. The comparison may be made directly using "analogous estimating," through an algorithm as in "parametric estimating", from the memory of estimating experts or Lessons Learned Reports. |
| Topic Map |
A mechanism for describing knowledge structures and associating them with information resources. Topic Maps exploit both the hierarchical classification of taxonomies (broader/narrower) with the semantic features of a thesaurus (related terms / uses) without necessarily the strict control of a thesaurus. Examples included: OpenCyc and ISO/IEC 13250 Topic Maps. |
Tracey-Wiersema Value-Discipline Model
(in the context of the ICT Planning Methodology) |
Strategic tool to assist agencies to understand what they want their customers to value them for. The model looks at three ways in which an organisation may focus its energies (operational excellence, customer intimacy and product leadership) and defines the characteristics of each. It is used in the Queensland Government ICT Planning Methodology to check the alignment between an agency's vision, goals, objectives, strategies and business processes. |
| Tranche |
A grouping of projects and activities that make up a program. The end of each tranche provides a major review point at which the program can be formally assessed in terms of its progress towards achieving the desired outcomes and measurable realisation of benefits. |
| Transaction |
A transaction is the smallest unit of business activity. Processes resulting from undertaking a piece of business, or the relationship between or within Public Authorities, between people or between a Public Authority and a person are all transactions. |
| Transactional |
A Content Type for an Information Asset. See "Transactional Content".
(See also "Content Type") |
| Transactional Content |
Structured content that supports or results from the execution of business processes and workflows.
Transactional content will typically be relational in nature and purposefully normalised when compared with Analytical content. Transactional content is typically subject to modification on an ongoing basis. Examples included: Driver licence record, Address details and Appointment. |
| Transfer |
A transfer is the process of changing the physical custody of records. This may occur without changing the legal ownership of the records. |
| Transition Point |
A transition point is used to connect round cables to flat, under-carpet cables. |