The Queensland Government's ICT strategy (PDF, 688KB) outlines the Queensland Government’s information and communication technology (ICT) priorities and targets to help create more accessible, efficient, and effective services for the benefit of all Queenslanders.
The strategy acknowledges that we can drive better performance in service delivery, both directly to citizens and internally within government, by improving our management and use of the existing information and communication technology investment and by driving efficiencies through new investment.
This whole-of-government strategy focuses on four areas:
Accessible government |
delivering easy-to-access, customer-centric services and information for all Queenslanders through ICT innovation, and using ICT to develop new ways for Queenslanders to engage with government |
Efficient government |
adopting a one government ICT approach across government agencies to improve service delivery and information access, and reduce the cost of government operations |
Effective government |
supporting front-line service delivery through the provision of leadership in whole‑of‑government ICT directions, successful ICT governance and early engagement with industry |
A strong industry/government partnership |
developing a mature industry/government relationship where ICT is deployed to help solve contemporary challenges facing Queensland and to deliver efficiencies to the Queensland taxpayer. |
This strategy, together with the Queensland Government’s ICT industry development strategy (available at the Department of Employment, Economic Development and Innovation website), outlines the government’s integrated approach to ICT within Queensland and provides guidance on the priority areas for action.
For more information, contact us on 07 3224 6142 or qgciopmo@publicworks.qld.gov.au.