The Whole-of-Government Integrated Desktop Strategy is a component of action 3.5 (Whole-of-Government desktop strategy progressed) of the Smart Directions Statement 2004. The strategy provides a long-term vision under which agencies in the Queensland Government will optimise the management, support and procurement of desktops within the sector.

The strategy contains a number of strategic directions, including the implementation of a Managed Operating Environment (MOE). The adoption of a MOE approach to the desktop will help drive the implementation of whole-of-life best practices in the management of desktop related infrastructure. It will also increase the efficiency and effectiveness of desktop resources by moving the sector towards a high level of maturity in desktop capabilities and services.

To assist agencies with their desktop planning and management initiatives and specifically to support agencies in implementing the MOE strategic direction, the Queensland Government Desktop Best Practices Framework (PDF, 1.12mb) was officially endorsed in July 2006.

Whilst the framework was primarily developed for use within the Queensland Government, its generic application and value in the broader public and private sectors is considered highly transferable. 

The Queensland Government is pleased to be able to make the framework available to the general public as part of the Queensland Government’s Smart State initiative.

Smart State is a Queensland Government's vision of a state where knowledge, creativity and innovation drive economic growth to improve prosperity and quality of life for all Queenslanders.

For more information, please email QGCIO@qld.gov.au.