About us

A realignment of whole-of-government focused digital functions has occurred within the Department of Housing and Public Works (HPW).

As a result, the Queensland Government Customer and Digital Group (QGCDG) has been formed. The QGCDG will position us for the digital future and harness our collective ability to deliver on the ‘Be a Responsive Government’ priority.

The QGCDG will allow us to capitalise on our existing strengths, support accelerated transformation of services and service delivery, and bring a strong customer lens to our digital priorities.

What does this mean in terms of QGCIO services and its website?

The functions of the former Queensland Government Chief Information Office (QGCIO) continue to be delivered by the new QGCDG. All services such as assurance, investment review, cyber security support, the IT graduate program, access to the QGEA, the digital projects dashboard, and expert advice will continue to be available to agencies.

While our functions and services remain the same, you will notice some changes occurring on our website and content as the QGCDG moves forward. These changes are designed to bring our digital services and content together.

Agencies can continue to access the newly formed Queensland Government Enterprise Architecture website for information, contact us via email at qgcio@qgcio.qld.gov.au, or get in touch with your usual staff contacts within the former QGCIO.

As the digital landscape changes, our services will evolve to reflect the changing needs of our stakeholders – so keep an eye on our website to keep up to date as changes occur.

For further information on the realignment, please contact alignment@hpw.qld.gov.au.

The Queensland Government invests around $1.5 billion a year in information and communication technology (ICT).

The QGCDG is responsible for ensuring the government’s ICT investments:

  • support policy outcomes
  • are focused on service delivery to the community
  • represent good value for money
  • are reliable.

We provide advice to Queensland Government agencies and executive government on issues such as:

  • setting ICT strategy, policies and standards
  • adopting better practice for ICT investment management
  • identifying and managing risks, including ‘over the horizon’ risks
  • developing proposals for major whole-of-government investments
  • identifying and managing strategic workforce capability issues
  • improving contract outcomes
  • facilitating strategic relationships with industry partners.

If you believe you have found a potential security vulnerability on Queensland Government systems, discover how you can report it to us

The Queensland Government Chief Customer and Digital Officer is part of the Department of Housing and Public Works.


Last Reviewed: 15 May 2020