Products

SEAMLESS - Naming services

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Language and semantics are barriers to influential and effective communication in an organisation. SEAMLESS allows an organisation to objectively and consistently name and classify services.

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Service design - SEAMLESS

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In 2009 the Queensland Government asked QGCIO to understand the service impacts of proposed Machinery of Government. It trialled for the first time a service naming convention to register services and measure service impact. In 2011, as Queensland faced the aftermath of both the South East Queensland Floods and Cyclone Yasi, the government was faced with a task of trying to understand how it could identify the services across its portfolio to support its constituents on the road to recovery. SEAMLESS as a methodology was created as a three year program across more than 20 agencies commenced to understand the complex service environment of the Queensland Government. These pages contain the foundations of the SEAMLESS methodology.

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IS18 Support

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The 2017 Information Security Compliance Checklist (XLSX) (135.01 KB)  is to be completed and returned to This email address is being protected from spambots. You need JavaScript enabled to view it. // by 30 October 2017.

For information on previous years compliance checklists, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. //

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QGEA document hierarchy

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The Queensland Government Enterprise Architecture (QGEA) provides a consistent governing framework for issuing government ICT direction and supporting advice.

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Information architecture supporting documents

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