ICT SME participation scheme policy


Final | September 2018 | v2.0.2 | OFFICIAL - Public | ICT Strategic SourcingClick to print


This policy ensures departments adopt a consistent procurement process to ensure effective engagement with the ICT industry and specifically with small to medium sized enterprises (SMEs).

Policy statement

The Queensland Government provides a transparent and accountable procurement process to ensure SMEs gain greater access to the Queensland Government market.

Policy benefits

SMEs contribute significantly to the Queensland economy, and the Queensland Government is committed to assisting SMEs by providing them with full, fair and reasonable opportunity to access government business for the supply of goods and services.  This policy will enable:

  • SMEs to gain greater access to the Queensland Government market
  • increased market competition between suppliers of all sizes
  • the consideration of value for money benefits of engaging SMEs
  • a transparent and objective procurement process
  • an auditable and accountable procurement process
  • a process which is easily incorporated into departmental-level ICT tenders and contracts.


This policy applies to all Queensland Government departments (as defined by the Public Service Act 2008). Accountable officers (not already in scope of the Public Service Act 2008) and statutory bodies under the Financial and Performance Management Standard 2019 must have regard to this policy in the context of internal controls, financial information management systems and risk management. Please see the Applicability of the QGEA for further information.

Policy requirements

Policy requirement 1:       A consistent, transparent and accountable approach for ICT procurement must be adopted

All departments must adhere to the ICT SME participation scheme standard to ensure a consistent, transparent and accountable approach for ICT procurement.

Issue and review

Issue date:              17 September 2018
Next review date:    September 2020

This QGEA policy is published within the QGEA and is administered by the Queensland Government Customer and Digital Group. It was developed by the ICT Strategic Sourcing Unit within the Department of Housing and Public Works and approved by the Queensland Government Chief Information Officer.


This policy comes into effect from the issue date.

Reporting requirements

This policy has specific reporting requirements. Departments must submit, to ICTStrategicSourcing@hpw.qld.gov.au:

SME access incentive reporting requirementDue date*

Departments must report awards made to SMEs under the SME Access incentive in the ICT industry providing solutions up to the value of $500,000 (inclusive of GST). In order to assess the benefits of this change to the SME Scheme the following information is required:

  • Date of award
  • Total value of award
  • SME status
  • Overview of the solution
  • Key business benefit of the delivered solution
Quarterly – March, June, September, December

* Due dates may change depending on government commitments and priorities at the time.

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Last Reviewed: 05 May 2021