The Queensland Government Customer and Digital Group (QGCDG) manages personal information in line with the Information Privacy Act 2009.

The QGCDG is committed to protecting the privacy of our website users. When you visit our website, our server makes a record of your visit and logs certain information for statistical purposes only. No attempt is, or will be, made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a power to inspect activity logs.


We use cookies to collect anonymous statistical information using Google Analytics, including:

  • your browser, computer platform and screen resolution
  • your traffic patterns through our site, such as:
    • the date and time of your visit
    • the pages and documents accessed
    • the website you visited before ours
    • your server address.

We do not identify users or any browser activity outside this website, except in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs.


Our privacy principles apply to emails as well.

Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only.

We will not add you to a mailing list, or give your personal information to third parties without your consent, unless required by law.


We recognise that there may be risks associated with transmitting information across the internet. We will notify you where personal information is not transmitted securely.

This site contains links to non-Queensland Government websites. The Queensland Government is not responsible for the privacy, security practices or content of these websites.

More information

If you would like to know more about information privacy, please email the Privacy Contact Officer or phone (07) 3008 3117

Last Reviewed: 26 March 2020