"Typically includes performing one or more activities associated with the day to day interpretation, management, operation and support of data."

QGCIO Glossary (Data Manager definition)

What are the relevant roles and SFIA skill(s)?

Example role(s)

Skills Framework for the Information Age (SFIA) skill(s)

How do I develop this skill set?

The focus for this skill is on the management, and maintenance of the data that underlies our information.

Open Data Institute (ODI) [ALL]

The Open Data Institute (ODI) has a relevant Data analysis skills cluster which you may find helpful. It includes: trend analysis, applying statistics, finding insights, deploying data science, using data analytics, visualising data and interacting with data.

Check out the extensive range of resources online at the Open Data Institute (ODI).

Australian National Data Service (ANDS) [Specialists and Entire workforce roles]

The Australian National Data Service (ANDS) has a variety of resources and tools targeted at Data management in the for research, some of which have broader relevance that can be applied to the public sector. Please explore their Capability Maturity model table for Data management learn more.

Lynda [Specialists and Entire workforce roles]

The online learning platform Lynda has a course on 'Document Retention and Data Management' that is targeted at business owners and those without Data management experience.

Australian Government - Office of the Australian Information Commissioner

The Federal Office of the Australian Information Commissioner (OAIC) have a variety of resources to help public servants strengthen their knowledge and skills regarding the Privacy Act and de-identification techniques. The office has also provided open resources regarding data analytics in the context of the Australian Privacy Principles. Find links to both resources below:

Association for Information and Image Management International (AIIM)

AIIM provides an online qualification around Emerging Technologies in Information Management. Please note, this course is self-paced so duration may vary within the 6 month paid window. For more details please view the information sheet here.

Additional resources

  • Lexonis is a cloud-based software that allows users to build SFIA skills capabilities through an optimised approach.
  • ValidateSkills with SFIA allows you to utilise self-assessments against the SFIA skills and on-request training as well as a variety of other services.
  • SkillsTX provide innovative resources to support skills management for an ICT workforce in alignment with SFIA.
  • Seera is a cloud-based solution for HR management that allows you to build capability in your workforce utilising the SFIA skills framework.


Last Reviewed: 10 August 2018