Best practice methodologies

The QGCIO supports Queensland Government agencies to apply structured, effective and consistent approaches for the management of digital and ICT-enabled services. The application of consistent world leading methodologies facilitates the conditions that foster effective governance and increases the likelihood of the successful delivery of complex digital services by Queensland Government.

The QGCIO currently endorses the AXELOS best practice methodologies:

  • ITIL
  • AgileSHIFT
  • Management of Risk
  • Management of Value
  • Portfolio, Program and Project Offices
  • Managing successful programs (MSP)
  • PRINCE2 Agile.

Knowledge base

The QGCIO knowledge base (Queensland Government employees only) provides access to repealed QGEA policies (including information standards) and as a place for agencies to share knowledge.

Documents on this page have been provided by the originating agency for the use of others within Queensland Government, with the aim of providing expertise, encouraging reuse and generally represent significant bodies of work.

Portfolio, program and project management

Discover useful examples, templates and supporting information for portfolio, program and project management (available to Queensland Government employees).

For ICT-enabled initiatives, read the mandated policies for:

In addition to gated assurance reviews, the QGCIO recommends regular health checks occur during the lifecycle of a program or project. A health check will assess how well an initiative is performing relative to its objectives. Learn more about health checks.

For further information please contact

Last Reviewed: 15 January 2019



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