Final | October 2018 | v1.0.0 | OFFICIAL-Public | QGCDG

The below guidelines describe how to classify, map and analyse relationships across the strategic landscape (business direction), business services, processes, information, application, technology and the workforce. Specific techniques in relation to enterprise architecture classification, mapping, and assessment are also available.

Strategic landscape

Describes how to classify, map and analyse the relationships between the vision, objectives, strategies and key performance indicators of the agency.

Services and processes

Describes how to gather, classify and map the current services and business processes.

Information, application and technology

Describes how to gather, classify and map the information, application and technology assets and services of the agency.

Workforce profile

This activity involves profiling both the internal workforce as well as external labour markets to better understand the factors that influence the supply of future labour for the agency.


Identifying the current investment in digital and ICT related initiatives provides greater visibility .

Architecture classification

Classification of services,processes, information, applications and technology assets/services against domainscontained in Enterprise Architecture (EA) Classification Models provides aconsistent and convenient method for logically grouping elements of an enterprisearchitecture to reflect the nature of the business being supported or thefunction of assets/services. 

Enterprise architecture mapping

Mappingrefers the activity of identifying and documenting the relationships betweenelements within a layer of an enterprise architecture or across layers of an enterprisearchitecture.

Enterprise architecture assessment

Assessmentof business services, information, application and technologies from a planningperspective provides a consistent method for scoring and analysing businessimpact, condition and future business value.

Business services and processes

This document describes two specific techniques that canbe used by organisations to identify their business processes.

Last Reviewed: 24 October 2018