Digital and technology trends

This guideline describes how to conduct research into technology trends. The activities in this guideline will provide the practitioner with an understanding of the technology trends that may influence the strategic direction of the organisation, disrupt the way in which future services could be provided or influence the way consumers access and use information and services.This research can be carried forward into planning activities to identify the potential changes in technology and disruptions that may impact the business in the future.

Document NameDigital and technology trends (DOCX, 1211.03 KB)
Document typeFramework
Upload dateOctober 2018
Security classificationOFFICIAL-Public

Last Reviewed: 24 October 2018