ICT workforce resources

SFIA v7 was released on 22 June 2018. Please note these resources are aligned to SFIA v6, but will be refreshed to the new version in the coming months

ICT Workforce Capability, Planning and Programs develop and manage a range of resources that help agencies to build ICT skills for their workforce. Information on the relevant Queensland Government frameworks, methodologies and tools is found in the tables below.

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ICT career streams


This diagram shows the broad range of ICT roles available and can help new or current ICT professionals to plan career pathways and training requirements.

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ICT Workforce Planning Methodology


This provides managers with a framework for workforce planning to ensure we have the right people, with the right skills, in the right place, at the right time, at the right cost.

Workforce planning toolkit
ICT Skills FrameworkQGCDG This framework provides a consistent approach and language for ICT skills management, capability and leadership and underpins skills development for a sustainable workforce.

Workforce planning methodology, ICT skills assessment methodology, ICT career streams, SFIA, classification alignment model to SFIA, role description repository, CLF, skills framework toolkit

Skills Framework for the Information Age (SFIA)QGCDG 

The SFIA is a competency framework that is used world-wide as a preferred way of describing ICT skills.

ICT skills framework, classification alignment model to SFIA
Classification alignment model to SFIAQGCDGUse this model to map skills/capabilities to existing public service classification levels.ICT skills framework, ICT career streams, SFIA
ICT role profilesQGCDG 

These templates can be used when developing or reviewing position descriptions or skills assessments.

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ICT Skills Assessment MethodologyQGCDGThis methodology helps agencies to identify current and future workforce skills (skills gaps). Managers can then use this information to develop their workforce effectively.ICT skills framework





Relates to

Skills frameworkQGCDGInformation, tools and resources relating to the ICT skills framework

Workforce planning methodology, ICT Skills assessment methodology, ICT career streams, SFIA, classification alignment model to SFIA, CLF

Workforce planningQGCDGProvides a breakdown of the individual components that make up the ICT Workforce Planning Methodology for user ease.ICT workforce planning methodology

Last Reviewed: 18 August 2017