Unified communication (including IP telephony) report REPEALED (Knowledge base)


This report was repealed on 10 October 2019.

This report outlines a balanced approach that allows departments to meet their business requirements while still supporting whole-of-government outcomes. Whole-of-government unified communication products and services will be delivered where beneficial and cost-effective, however departments will still be able to leverage their existing telephony (and other) investments and to maintain their own department-specific solutions where appropriate


Unified communication (including IP telephony) guideline (DOC, 3481.5 KB)

Document typeGuideline
VersionFinal v1.0.0
Approved dateJune 2012
Last updatedJune 2012
Security classificationOFFICIAL

Last Reviewed: 18 October 2019