QGCIO glossary

While we are migrating content to our new site, please go to https://www.qgcio.qld.gov.au/products/glossary or use the document below.

The purpose of this glossary is to define terms used in our website and publications.

QGCIO glossary (XLSX, 131.68 KB)


A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Acceptance criteria (Definition) Acceptance testing (Definition)
Access authorisation (Definition) Access restrictions and permissions (Definition)
Accessible records (Definition) Accountability (Definition)
Accountable (Definition) Accounting rate of return (Definition)
Accredited Training Organisation-ATO (Definition) Accuracy (Definition)
Achievability (Definition) Activity (Definition)
Actuals (Definition) Additionality (Definition)
Administration (Definition) Agency (Definition)
Agency architecture alignment (Definition) Agency coverage (Definition)

B

Baseline (Definition)  

D

Dog that didn't bark test (Definition)  

F

Full and accurate records (Definition)  

I

Information Asset (Definition)  

P

Process (Definition) Producer (Definition)
Product (in the context of change portfolio) (Definition) Product (in the context of information management maturity) (Definition)
Product Breakdown Structure (Definition) Product Checklist (Definition)
Product Description (Definition) Product Flow Diagram (Definition)
Product Leadership (Definition) Profile (Definition)
Program (Definition) Program Assurance (Definition)
Program Board (Definition) Program Brief (Definition)
Program Business Case (Definition) Program Definition (Definition)
Program Interface (Definition) Program Management (Definition)
Program Manager (Definition) Program Office (Definition)
Program Organisation (Definition) Program Plan (Definition)
Project (Definition) Project Assurance (Definition)
Project Board (Definition) Project Brief (Definition)
Project Business Case (Definition) Project Closure Notification (Definition)
Project Initiation Document (PID) (Definition) Project Issue (Definition)
Project List (Definition) Project Management (Definition)
Project Management Team (Definition) Project Manager (Definition)
Project Mandate (Definition) Project Office (Definition)
Project Plan (Definition) Project Quality Plan (Definition)
Project Records (Definition) Project Start-Up Notification (Definition)
Protection (Definition) Prove (Definition)
Public Key Infrastructure (PKI) (Definition) Public Records (Definition)
Public authority (Definition) Published (Definition)
Published Content (Definition)  

Q

Qualitative Benefits (Definition) Quality (Definition)
Quality Assurance (QA) (Definition) Quality Control (QC) (Definition)
Quality Log (Definition) Quality Management Approach (Definition)
Quality Management System (Definition) Quality Review (Definition)
Quality of service (QoS) (Definition) Quantifiable Benefit (Definition)
Quantitative Benefits (Definition)  

R

RACI (Definition) Random Access Memory (RAM) (Definition)
Real Option (Definition) Real Price (Definition)
Reasonable Access (Definition) Reclassification of media (Definition)
Record(s) (Definition) Recordkeeping (Definition)
Recordkeeping Metadata (Definition) Recordkeeping Systems (Definition)
Records Continuum (Definition) Records Management (Definition)
Records Retention (Definition) Records System (Definition)
Recover time objective (Definition) Recovery point objective (Definition)
Reference Class Forecasting (Definition) Referencer (Definition)
Registration (Definition) Reliable Records (Definition)
Replace (Definition) Request For Information (RFI) (Definition)
Request for Change (Definition) Request for Comment (RFC) (Definition)
Request for Offer (RFO) (Definition) Requirement (Definition)
Requirements (Definition) Research/Explore (Definition)
Residual Risk (Definition) Resilience (Definition)
Resilience (ICT) (Definition) Resource Dependency (Definition)
Resource Levelling (Definition) Resource Management Approach (Definition)
Resource(s) (Definition) Resources Description Framework (RDF) (Definition)
Responsibility (Definition) Responsible (Definition)
Restore (Definition) Retention period (Definition)
Retire Stage (Definition) Revealed Preference (Definition)
Reviewer (Definition) Risk (Definition)
Risk Analysis (Definition) Risk Assessment (Definition)
Risk Avoidance (Definition) Risk Budget (Definition)
Risk Control (Definition) Risk Exposure (Definition)
Risk Identification (Definition) Risk Level (Definition)
Risk Log (Definition) Risk Management (Definition)
Risk Management Approach (Definition) Risk Retention (Definition)
Risk Tolerance Line (Definition) Risk Transfer (Definition)
Risk Treatment (Definition) Role (Definition)
Role (in the context of Information Assets) (Definition)  

S

SME (Small to Medium-sized Enterprise) (Definition) SMS (Short Message Service) (Definition)
SOA (Service-Oriented Architecture) (Definition) Scalability (Definition)
Scaled Cost (Definition) Schedule (Definition)
Schema (Definition) Scope (Definition)
Scope Creep (Definition) Scope of Use (Definition)
Scope of Use (External) (Definition) Scope of Use (Internal) (Definition)
Security Classified Information (Definition) Security Classified Information Register (Definition)
Security Controls (Definition) Security Incidents (Definition)
Senior Responsible Owner (SRO) (Definition) Senior Supplier (Definition)
Senior User (Definition) Sensitive Information (Definition)
Sensitivity Analysis (Definition) Service Catalogue (Definition)
Service Desk (Definition) Service Desk System (Definition)
Service Level Agreement (SLA) (Definition) Service Level Management (SLM) (Definition)
Service Management (Definition) Services (Definition)
Shared Service Initiative (SSI) (Definition) Shared Service Solutions (SSS) (Definition)
Significant applications (Definition) Site Map (Definition)
Smart Cards (Definition) Smart Service Queensland (SSQ) (Definition)
Soft Token (Definition) Software Asset Management (SAM) (Definition)
Software Asset Register (SAR) (Definition) Software Licence Management (SLM) (Definition)
Software as a service (Definition) Solicit (Definition)
Solution Architecture (Definition) Solution Architecture Component Diagram (Definition)
Solution Dependency Charts (Definition) Solution Dependency Matrix (Definition)
Solution Element Working List (Definition) Solution Inventory (Definition)
Source Name (Definition) Sourced (Definition)
Spam (Definition) Specification (Definition)
Splash Page (Definition) Sponsor/Sponsorship (Definition)
Sponsoring Group (Definition) Stage (Definition)
Stage/Phase Gate Review (Definition) Stakeholder (Definition)
Stakeholder Management Approach / Strategy (Definition) Stakeholder Map (Definition)
Standard (Definition) Standard Deviation (Definition)
Standard Operating Environment (SOE) (Definition) Start Gate (Definition)
Strategic (Definition) Strategic Alignment Chart (Definition)
Strategic Misrepresentation (Definition) Strategy (Definition)
Streaming (Definition) Structure (Definition)
Structured Content (Definition) Subject Matter Expert (SME) (Definition)
Successor (Definition) Supplier (Definition)
Supplier (in the context of Information Assets) (Definition) Support Arrangements (Definition)
Support Staff - Contractors (refer also to ICT Support Staff) (Definition) Support Staff - Queensland Government (refer also to ICT Support Staff) (Definition)
Switching Point or Value (Definition) System Management (Definition)

T

Tangible Benefit (Definition) Task (Definition)
Task Dependency (Definition) Taxonomy (Definition)
Technical Account Manager (TAM) (Definition) Technical Condition (Definition)
Technology (Definition) Technology Assessment (Definition)
Technology Transformation Program (TTP) (Definition) Technology classification framework (Definition)
Technology threshold (Definition) Telco (Definition)
Telecommunications Closet (Definition) Telecommunications Industry Ombudsman (TIO) (Definition)
Telecommunications Outlet (Definition) Telstra Country Wide (TCW) (Definition)
Temporary records (Definition) Test (Definition)
Test/Exercise Plan (Definition) Thesaurus (Definition)
Third Party (Definition) To-be State (Definition)
Token (Definition) Tolerance (Definition)
Top-down Estimating (Definition) Topic Map (Definition)
Tracey-Wiersema Value-Discipline Model (in the context of the ICT Planning Methodology) (Definition) Tranche (Definition)
Transaction (Definition) Transactional Content (Definition)
Transfer (Definition) Transition Point (Definition)

U

U-Government (Definition) Unauthorised use (Definition)
Uniform Resource Locator (Definition) Universal Service Obligation (USO)
Universal Service Provider (USP) (Definition) Unstructured content (Definition)
Useability (Definition) Useable records (Definition)
Useful records (Definition) User interface (Definition)
User(s) (Definition)  

V

Value Management (Definition) Value Management Office (Definition)
Value for Money (VfM) (Definition) Variance (Definition)
Vendor support (Definition) Virtual Private Network (VPN) (Definition)
Virus and Malicious Code (Definition) Vision Statement (Definition)
Visioning Workbook (Definition) Voice-over IP (VoIP) (Definition)
Vulnerability (Definition)  

W

W3C (Definition) Web 2.0 (Definition)
Web-Oriented Architecture (WOA) (Definition) Weighted Average Cost of Capital (WACC) (Definition)
Wide Area Network (WAN) (Definition) Willingness to Accept (Definition)
Willingness to Pay (Definition) Work Breakdown Structure (WBS) (Definition)
Work Package (Definition) Work Package Authorisation (Definition)
Workaround (Definition) World Wide Web (www) (Definition)

X

X.500 (Definition)  

Z

Zero Float (Definition)  


Last Reviewed: 01 September 2017

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