Business Process (Definition)

A Business Process is the execution of a sequence of related steps in response to an event that leads to a clearly defined deliverable or outcome. A number of role-players may contribute to the execution of an end-to-end Business Process. End-to-end business processes may also cross functional boundaries. If service channels have already been identified, it should be noted that different service channels are usually described in separate Business Processes.


Last Reviewed: 08 February 2018

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