Infrastructure Services (Definition)

Infrastructure services incorporates assets and technology that support the delivery of agency business applications and Queensland Government corporate applications. Includes Server Hardware, virtualisation, operating systems, storage, data protection, ICT Systems management, database software but excludes assets and technology supporting the desktop, generic agency applications and services such as email and printing. Services refers to those functions performed in the lifecycle management of the infrastructure environment such as: requirements gathering & analysis; planning and design; procurement; deployment; operational monitoring and management; technical support.


Last Reviewed: 16 January 2018