Number of users (Definition)

The number of direct impact users who access the application via its native or web user interface; or users impacted by the technology. This is not the number of concurrent users possible for an application. It does not include the number of indirect users who access the application functionality through an application programming interface (API) or web services. An example for technology, if Microsoft BizTalk is used to support an application used by all staff in a department, the number of users for Microsoft BizTalk should be the number of staff in the department. The department should attempt to provide the number of users, even if this is an estimate.

Last Reviewed: 11 January 2018