Operational costs - External (Definition)

The costs resulting from the day-to-day provision of an asset provided by external service providers or contractors either on-site or off-site. For an Information Asset it includes the number of external or contracted information support staff, operations staff, application staff and storage costs. For an Application or Technology, it includes the day-to-day cost of an operation of any facility, equipment or asset involved in the running of that Application or Tecnology typically covered by a facilities management or service level agreement with a contractor or vendor.


Last Reviewed: 11 January 2018

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