Support Staff - Contractors (refer also to ICT Support Staff) (Definition)

For an Information Asset refers to the number of contract staff supporting the information asset, performing actual maintenance activities on the data eg: data fixing, data merging and data cleansing. Contractors employed in a business or ICT capacity should be included, irrespective of whether the staff are on-site or off-site. For an Application or Technology asset, an equivalent measure is the number of ICT Support Staff employed as contractors.


Last Reviewed: 27 November 2017

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