A program is temporary and is created to deliver outcomes and benefits. Characteristics include:
- temporary, will usually have a lifespan of several years
- coordinates related projects and/or BAU activities to achieve strategic objectives
- it integrates projects to deliver an outcome greater than the sum of its parts
- the overhead of a program is appropriate (e.g. spending $100,000 on program management for a set of activities that cost $200,000 is counter-productive).
The definitions for a project and BAU are sourced from PRINCE2 Agile 2015, page 5. Definitions can also be found on the QGCIO glossary.