User experience (UX)

In a Graduate UX role, you’ll work in a team designing and developing tools and services that assist with the interaction between the government and the public. Thinking of the overall experience of the user, you’ll evaluate and improve upon the way government can best serve Queenslanders.

The whole point of UX is to make things simple for the customer. You need to be customer focused, creative, and detail oriented.

Your responsibilities may include:

  • contributing to service visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.
  • translating concepts into wireframes and mock-ups that lead to intuitive user experiences.
  • designing and delivering wireframes, user stories, user journeys, and mock-ups optimised for a wide range of devices and interfaces.
  • advising on strategic design and user-experience decisions related to customer centred services

The ideal candidate will have:

  • a user-centred design approach and rapidly test your designs and ideas
  • possess strong research and information synthesis skills
  • good collaboration skills with other team members and stakeholders
  • a good understanding of the business and technology needs of your agency
  • possess strong interpersonal and communication skills

Technical skills and qualifications

Technical skills:

  • Information architecture
  • ability to function at a conceptual level, identify links and explore partnerships
  • Understanding of wireframing and prototyping
  • Visual communication

Your degree may be in:

  • Information technology, business or information systems.

Last Reviewed: 14 June 2019